Ace Dispatch Service LLC respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, contact us, submit a form, or use our truck dispatch and logistics support services.
Information We Collect
We may collect personal and business information that you voluntarily provide through our website forms, phone calls, WhatsApp, email, or direct communication.
This may include:
- Full name
- Company name
- Phone number
- WhatsApp number
- Email address
- Business address
- MC/DOT number
- Truck type
- Preferred lanes
- Dispatch requirements
- Uploaded documents or carrier-related information
- Any additional details submitted through our forms
How We Use Your Information
Ace Dispatch Service LLC may use your information to:
- Contact you about our dispatch services
- Process carrier setup requests
- Respond to quote requests
- Provide truck dispatch and logistics support
- Communicate with brokers on behalf of carriers
- Manage dispatch-related paperwork
- Improve our website, services, and customer support
- Send important service updates when needed
Sharing Your Information
We do not sell your personal information.
We may share necessary carrier or business information with brokers, freight partners, factoring companies, insurance providers, or service providers only when required to provide dispatch-related services or complete carrier setup.
We may also share information if required by law, legal process, or regulatory request.
Documents & Carrier Information
If you submit carrier documents such as MC/DOT details, insurance documents, W-9 forms, rate confirmations, or other business documents, we use them only for dispatch, broker communication, carrier setup, and logistics support purposes.
Cookies & Website Tracking
Our website may use cookies or basic tracking tools to improve user experience, understand website traffic, and improve performance. You can choose to disable cookies through your browser settings.
Data Protection
We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or digital storage method is completely secure, and we cannot guarantee absolute security.
Data Retention
We may keep your information for as long as needed to provide services, maintain business records, comply with legal requirements, resolve disputes, and support ongoing carrier relationships.
Third-Party Links
Our website may contain links to third-party websites or services. Ace Dispatch Service LLC is not responsible for the privacy practices, content, or policies of third-party websites.
Children’s Privacy
Our services are intended for business users, carriers, drivers, owner-operators, and trucking companies. We do not knowingly collect personal information from children under the age of 13.
Your Privacy Rights
You may contact us to request access, correction, or deletion of your personal information, subject to business, legal, and service-related requirements.
Changes To This Privacy Policy
Ace Dispatch Service LLC may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
For questions about this Privacy Policy or how your information is handled, please contact us:
Ace Dispatch Service LLC
Phone: (406) 316-0769
WhatsApp: (406) 316-0769
Email: Admin@acedispatchservice.com